Al-Mawaid respects your privacy. This policy outlines how we collect, use, and protect your personal information.
We collect information you provide directly when using Al-Mawaid, including your name, email address, phone number, and thali (meal) preferences. We also collect survey responses, feedback submissions, and meal requests you submit through the app. Automatically collected information includes device type, operating system version, app usage patterns, and crash reports to help us improve our service.
We use your information to:
Al-Mawaid does not sell your personal information to third parties. We may share anonymized, aggregated data for operational analysis. Your meal preferences and survey responses are shared internally with our kitchen and service staff solely for the purpose of preparing and delivering your meals. We may disclose information if required by law or to protect the rights, property, or safety of our users and service.
Your data is stored securely on encrypted servers using industry-standard practices. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of electronic storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
You have the right to:
You can manage your preferences within the app's profile settings or contact us directly for assistance.
Al-Mawaid uses Supabase for database management and Firebase for authentication and push notifications. These services have their own privacy policies governing data handling. We also use Google Play Services for app distribution. Google's privacy policy applies to your use of the Google Play Store.
We may update this Privacy Policy from time to time. Changes will be posted within the app, and where appropriate, notified to you. Continued use of Al-Mawaid after changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us through the app's query system or reach out to our support team.